Guide to Pikl host insurance for property

Apple iPhone 6s plus with Airbnb application on the screen

About host insurance

Currently, very few insurance providers offer cover for users of the sharing economy. Recognising a gap in the market, Pikl created specialist policies that allow the people renting out their homes or rooms via sharing platforms like Airbnb – known as hosts – to add cover to their existing home or landlord insurance at short notice, for as little or as much time as is required and at low cost.

This means that if an incident occurs while guests are staying, you can claim for it. Such an incident might include:

  • theft
  • accidental or malicious damage
  • lost or stolen keys
  • injury to guests while in your property
  • property damage from fire, explosion or an escape of water (e.g. leaving the taps on or a burst pipe caused by a guest)

Who it’s for

Our host insurance is designed for people who are:

  • renting out their entire home
  • renting out a room within their home

Our host insurance is available for homeowners, plus we have just launched products for landlords and tenants wishing to let out their properties on a short-term basis too.

Whether it’s your first foray into hosting or you’re a seasoned Airbnb user, we can offer cover that suits your needs: you can either pay on a per-day basis or select a package that insures you for:

  • up to 35 days in a year
  • up to 90 days in a year
  • a full year (90 days or more)

About the policies

Host insurance – house

If you’re renting out your entire home on a sharing platform, here’s what our insurance covers you for:

Buildings Cover

Maximum sum insured of £800,000

Maximum of £80,000 toward accidental or malicious damage of buildings items by a Guest

Maximum of £2,000 towards theft of buildings items by a Guest

Replacement locks & keys up to a maximum of £1,000

Alternative accommodation up to a maximum of £20,000M

Contents Cover

Maximum sum insured of £75,000 to cover your belongings

Maximum of £40,000 toward accidental or malicious damage of your belongings by a Guest

Maximum of £20,000 towards theft of your belongings by a Guest

Legal Liability

£2m of Public Liability Insurance to cover injury to Guests

Legal Expenses

£50,000 of legal expenses cover to cover the cost of defending or pursuing legal claims made again you in connection with your Hosting

*If you need clarification on the difference between buildings and contents, an easy way to think about it is if you turned your home upside down, everything that fell out would be your contents and everything that didn’t is your buildings!

Host insurance – room

If you’re renting out a room within your home, you may wish to opt for our private room host cover*:

Buildings Cover

Maximum sum insured of £400,000

Maximum of £20,000 toward accidental or malicious damage of buildings items by a Guest

Maximum of £5,000 towards theft of buildings items by a Guest

Alternative accommodation up to a maximum of £5,600

Contents Cover

Maximum sum insured of £50,000 to cover your belongings

Maximum of £5,000 toward accidental or malicious damage of your belongings by a Guest

Maximum of £5,000 towards theft of your belongings by a Guest

Legal Liability

£2m of Public Liability Insurance to cover injury to Guests

Legal Expenses

£50,000 of legal expenses cover to cover the cost of defending or pursuing legal claims made again you in connection with your Hosting

*If your property exceeds a rebuild cost of £400,000 or if you want more cover to provide protection for replacement locks you may wish to choose our house host cover.

What you need

Before purchasing any of Pikl’s host insurance products, you need to check whether you’re eligible. Our policy eligibility criteria include the following assumptions:

  • You are a UK resident
  • You are a homeowner
  • You have existing home insurance and have informed the provider that you are letting your property/room on a short-term basis
  • The property is residential and in a good state of repair

You can read our policy eligibility assumptions in full on this page by scrolling down after you have selected the type and duration of cover you need.

If you do not meet our eligibility criteria it’s possible we might still be able to cover you by referring you to our underwriter; however, in such cases it’s likely the price of the cover will vary.

How much it costs

The beauty of our cover is it can be used to top up your existing home insurance policy for as little or as much time as you need it, which means you never pay for cover you’re not using. You can also upgrade and extend the number of days’ cover as and when you’re going to run out. Here’s a breakdown of our prices for private house and room host cover:

Host insurance – house

Duration of cover

Price

1 day (per-day cover up to 28 days maximum)

£2.00

Up to 35 days

£24.99

Up to 90 days

£29.99

1 year (more than 90 days)

£39.99

Host insurance – room

Duration of cover

Price

1 day (per-day cover up to 28 days maximum)

£1.50

Up to 35 days

£19.99

Up to 90 days

£24.99

1 year (more than 90 days)

£34.99

Find out exactly how much you can expect to pay for cover by filling out your exact hosting requirements here.

How it differs from Airbnb’s host guarantee

You might be wondering why you need to purchase separate cover when listing your home on Airbnb. While you may have read about the ‘host protection’ or ‘host guarantee’ it offers, when you look into this further you’ll realise the cover isn’t necessarily enough in the event that an incident occurs with your guest(s). And in reality, it may even invalidate your home insurance for standard claims, leaving you exposed and at risk.

For this reason, it’s essential that you talk to your home insurer about any plans to advertise your home or room on Airbnb. If the insurer does agree to keep your policy live, it’s likely they will require you to have some level of host cover.

You can read more about this in our blog, but essentially what Airbnb offers is not an insurance contract. This means cover for any damage that occurs during your guests’ stay isn’t guaranteed, whereas with Pikl’s insurance you can enjoy complete peace of mind at low cost and minimal effort.

How you can make a claim

In the event that you need to make a claim on your Pikl insurance, we’ve made the process as simple as it can be.

The policy document we email to you when you purchase your cover tells you more about what to expect, but you can also download this by logging into your account. Depending what your claim relates to, you can get in touch with our claims handlers via the following details:

Policy section

Claims handler

Phone

Email

Property damage

Cunningham Lindsey

0345 604 9791

ukgenclaims@cl-uk.com

Legal liability*

Langleys

01904 686 790

ukg@langleysclaimsservices.com

Legal expenses**

Lexelle Ltd

0114 249 3300

assist@lexelle.com

*Legal liability covers your liability to pay compensation for bodily injury to third parties or loss or damage to their property resulting from an incident relating to your hosting activity.

**Legal expenses cover the policyholder against the potential costs of legal action brought either by or against the policyholder.

You can also contact us here.

Host insurance glossary

  • Host insurance = Cover that protects you against incidents that occur while renting out your home or room on sharing platforms such as Airbnb.
  • Sharing economy = Services in which people share their assets or skills, typically for a fee and via the internet.
  • Host guarantee = Airbnb’s own programme designed to protect hosts against damage done by a guest from a worldwide ‘pot’ of £600,000. It is not an insurance policy.
  • Host protection insurance = Airbnb’s own programme providing primary liability coverage for up to £600,000 in the event of a guest’s claim of injury or property damage during a stay.

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