Drop the damage deposit, keep the cover, drive more revenue
Replace a traditional damage deposit with a non-refundable option which provides a new revenue stream
How it works
A better experience for guests
Increase conversion with a non-refundable fee option, instead of a sizeable damage deposit. We make it easy to pay your owners in the event of an incident, while creating a new revenue stream for you.
You own the guest experience
Control how the non-refundable amount is presented to guests.
Three ways to display
Include in your overall holiday price, as an optional extra, or as an alternative to a traditional damage deposit.
Peace of mind for guests
Guests are more confident to book when they needn’t worry about that wine or juice spill costing them their deposit.
Easy to administer
No more need to refund a traditional damage deposit out of your own funds, or quibble over deductions.
One of the biggest sources of friction for guests been damage deposits, which creates hesitation for guests and significant administrative work for operators.
Working with Pikl allowed us to introduce a simpler alternative that protects our owners while making the booking experience easier for guests.
It’s helped us streamline the process and deliver a more modern booking proposition
Still got questions?
Damage Deposit is for property managers that want to offer guests the benefits of a typical refundable damage deposit while protecting their risk exposure. Or indeed property managers looking to discover new opportunities to add revenue and creating better guest booking experiences.
Whilst offering similar protection to traditional damage deposits, the core purpose of the Pikl Damage Deposit is to drive more bookings and income for property managers. It can work alongside other growth products offered by Pikl, or as a powerful standalone tool in its own right.
Guests pay a small non-refundable fee, or the cost is absorbed by the property manager, instead of a large damage deposit when making a booking. And as usual, commission is paid to the property managers each time a booking is made. In the event of a damage claim, the property manager makes a quick payment to the owner without going through a lengthy claims process, and makes a simple reimbursement claim through Pikl afterwards. Pikl’s insurance-backed solutions protect the property manager, and facilitates a seamless, invisible service to guests and owners.
No. The fee that guests pay is non-refundable. The benefit to them is that it’s much smaller than a typical deposit, which the guest could lose in the event of a claim. With less money at risk, there is reduced friction for guests to book.
Yes. Pikl Deposit Damage provides the same type of cover without the same high upfront cost to guests.
Pikl’s Flexible Cancellation product is a powerful growth tool that turns “cancel for any reason” flexible bookings into booking conversions and a fresh revenue stream.
Damage Deposit can cover your guests anywhere in the world and Property Managers don't have to be based in the UK. Get in touch to find out more.
Why Pikl
Built on expertise and knowledge
We combine short-term rental and insurance expertise to support property managers, hosts and guests across the short-term rental market.
Using our experience, we’ve designed a range of products that create revenue streams and build confidence across the entire customer journey.
Ready to Pikl it?
Find out more about our products and how Pikl may be able to unlock new revenue streams for your business
