Join Pikl
Pikl is on a mission to enable the growth of digital marketplaces, starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences.
Founded in 2016, we began by protecting individual hosts and homeowners with specialist holiday-let cover. That experience now powers our insurance-enabled products, which increase participation, lift conversion and drive revenue across the marketplace value chain: platforms, homeowners and guests.
With offices in Norwich and London, and plans for international expansion, we work with some of the most recognised brands in travel as well as major insurance aggregators.
Do you feel you have Pikl Potential? Current vacancies include:
Our values
Our values are born from our staff, with people at the centre of everything we do. We strive to create the best possible work environment with values that resonate both internally and with our customers.
Foremost, we’re a family at Pikl where we nurture, foster and grow so we all can find reward in Pikl’s success.
Possibility
We think big and are fearless in turning challenges into opportunities. We stay curious, test ideas and learn quickly.
People
We put people first, building relationships rooted in empathy and trust. We respect, include, and learn from one another. We celebrate progress.
Progress
We unlock growth opportunities for our customers and each other yet make it our personal responsibility to own actions and see them through.
Our staff love us
We believe a positive and supportive workplace culture is the foundation for success.
I love being surrounded by likeminded people who are open to new ideas and have shared goals
Helen Brookes, Head of Pricing
Pikl is both forward-thinking and passionate about making a difference. It’s a great place to work
Rebecca Stevens, Senior Advice Centre Expert
At Pikl, I thrive in our innovation-driven, inclusive, and supportive community
Martin Page, Senior Software Developer
Current Vacancies
Talent Acquisition Partner
Location: Remote
Full-time (35 hours)
Salary: £53-60k D.O.E
28 days holiday + BH
About you
You are a natural talent hunter, excellent communicator, and genuinely care about the candidate journey. You are experienced across the full recruitment life cycle and love owning processes end to end. With a strong track record of managing multiple vacancies and operating in high growth environments (professional services ideal). You are a power user of LinkedIn and have experience of hiring across US talent markets.
You will
Joining our People & Culture team, you will own the full recruitment life cycle end to end. As our stand alone, in house Talent Acquisition Partner, you will be the driving force behind attracting brilliant talent and delivering a genuinely exceptional candidate experience. You will work closely with hiring managers to shape hiring strategies, elevate recruitment capability and guide candidates through a truly best in class process. You will champion an outstanding candidate experience that reflects our culture, values, and brand at every stage.
How to apply:
Please email us at careers@pikl.com with your CV and a bit about yourself.
If you’re excited by the role and our values, but feel you don’t tick every box, we still encourage you to get in touch.
Early applications are encouraged.
Closing date: Ongoing.
Full job descriptionAdvice Centre Expert
Location: Norwich (On-site)
Full-time (35 hours)
Salary: £22-26k D.O.E
25 days holiday + BH
About the role
Following our initial success in the property market, we are scaling operations and growing to meet our customer demand and expand to new markets. We’re looking for an individual with customer-facing experience to join our friendly advice centre and support customers with their insurance needs.
About you
- You will have previous experience of working in a customer facing role
- A strong team player who can also manage their own time
- Experience of handling customers both on the phone and online
- Ability to ‘think on your feet’
- Experience of working within a busy environment
- First-rate communication skills
- Excellent attention to detail
- An intuitive problem solver
- Flexibility and the ability to cope with rapid change
- Initiative, drive and enthusiasm.
You will:
As an Advice Centre Expert you are responsible for interacting with our customers and assisting them with their insurance needs. You will interact through various channels, which includes distribution of products via the direct website and via price comparison websites, as well as over the phone.
How to apply:
Please email us at careers@pikl.com with your CV and a bit about yourself.
If you’re excited by the role and our values, but feel you don’t tick every box, we still encourage you to get in touch.
Early applications are encouraged.
Closing date: Ongoing.
Full job descriptionPartnerships Manager
Location: Norwich (Hybrid)
Full-time (35 hours)
Salary: £55-65k D.O.E
28 days holiday + BH
About the role
Following our continued success and expansion, we are seeking a commercially minded and relationship-focused Partnerships Manager to contribute to successful partner integrations, create innovative partnership opportunities, and drive long-term success.
About you
- Proven experience in the holiday letting or vacation rental market, ideally in a client-facing or partnership management role
- Strong relationship management skills with the ability to build trust and rapport with diverse stakeholders
- Excellent organisational and project management abilities to manage multiple partners and priorities simultaneously
- Commercial acumen with the ability to identify upselling opportunities and contribute to revenue growth
- Strong communication and negotiation skills, both written and verbal
- Familiarity with digital platforms, APIs, and operational workflows is desirable but not essential
- Self-motivated and proactive with a results-oriented mindset
An understanding of the insurance industry is beneficial but not required
You will:
Lead the onboarding process for new partners, along with working on the retention, and upselling of our bespoke insurance solutions.
You’ll ensure seamless partner integrations by collaborating with internal teams, nurture strong, long-term relationships as the primary point of contact, and identify opportunities to drive revenue growth.
Working with the Head of Partnerships, you’ll leverage data insights to inform strategic improvements.
How to apply:
Please email us at careers@pikl.com with your CV and a bit about yourself.
If you’re excited by the role and our values, but feel you don’t tick every box, we still encourage you to get in touch.
Early applications are encouraged.
Closing date: Ongoing.
Full job descriptionFinancial Controller
Location: Norwich (On-site)
Full-time (35 hours)
Salary: £60-70k D.O.E
28 days holiday + BH
About the role
We are seeking an experienced and analytical Financial Controller to join our dynamic Finance team, driving robust financial management, reporting, and expense planning while supporting investment strategy and building strong cross-functional relationships.
About you
- You will be a fully qualified Accountant or have at least five years proven experience in a Financial Controller role or similar
- You will have experience with Xero accounting software, have advanced Excel skills and excellent presentation skills
- You must have the ability to turn complex information into simple key messages for your non finance customers
- You must have strong relationship management skills with ability to flex your style to the customer
- You must have excellent attention to detail and analytical skills
- You must have the experience and motivation to lead and develop a small team
- You must have the ability to work independently and as part of a team, with strong communication skills
- You will have a passion for problem solving and driving continuous improvement
- You will be able to deal with ambiguity and changing priorities in a busy work environment
- An insurance background would be desirable but not essential
You will:
Join our finance team to support and drive the growth of Pikl. The ideal candidate will be responsible for financial management and control, expense and group planning, processing financial data, financial, regulatory and business reporting activities, supporting the investment strategy and governance of a contracts / data room.
This role requires management of a small team, a strong accounting background, analytical skills, proficiency in data & accounting software, and the ability to build solid relationships with cross-functional teams and external partners.
How to apply:
Please email us at careers@pikl.com with your CV and a bit about yourself.
If you’re excited by the role and our values, but feel you don’t tick every box, we still encourage you to get in touch.
Early applications are encouraged.
Closing date: Ongoing.
Full job descriptionProduct Manager
Location: Norwich (On-site)
Full-time (35 hours)
Salary: £45-60k D.O.E
28 days holiday + BH
About the role
We are seeking an innovative and customer-centred Product Manager to join our dynamic Product team, identifying customer needs, defining business requirements, and driving the digital roadmap to deliver commercial value.
About you
- Proven experience in digital product management overseeing all elements of the lifecycle
- Excellent analytical skills and the ability to translate data insights into actionable product recommendations
- Experience using agile methodologies in product development
- Exceptional communication and collaboration skills to work effectively with cross-functional teams
- Strong stakeholder management experience at all levels of the business
- Experience working directly with designers and developers
- Ability to conduct customer and market research
- Good understanding of testing procedures and experience managing user acceptance testing
- Knowledge of UK insurance products and market (desirable)
- Good understanding of FCA and GDPR requirements (desirable)
- Experience working within a start-up environment (desirable)
You will:
You will be responsible for identifying the customer need and the larger business objective that a new product or new feature needs to fulfil. You will work with the business to define their requirements and clearly document them to enable review. You will collaborate with the product owner to ensure requirements are well defined and that the user stories created for the technology team meet the needs identified.
You will lead the day-to-day activities of the product team to deliver the digital product roadmap whilst responding to and prioritising maintenance requests for existing systems. You will ensure the product team make decisions based on good outcomes for customers and driving commercial value for the wider business.
How to apply:
Please email us at careers@pikl.com with your CV and a bit about yourself.
If you’re excited by the role and our values, but feel you don’t tick every box, we still encourage you to get in touch.
Early applications are encouraged.
Closing date: Ongoing.
Full job descriptionProduct Owner
Location: Norwich (On-site)
Full-time (35 hours)
Salary: £35-48k D.O.E
25 days holiday + BH
About the role
We are seeking a proactive and collaborative Product Owner to join our dynamic Product team, shaping and delivering product enhancements by translating business requirements into clear technical outcomes and ensuring transparent delivery.
About you
- Experience working in a similar role
- Understanding of change methodology, especially Agile
- Strong experience working closely with software engineering teams and designers
- The ability to cope with rapid change and work under own initiative
- Highly organised and able to meet challenging deadlines
- Experience of effective stakeholder engagement and management
- Excellent written and verbal communication skills
- Experience with modern digital product management software such as Jira
- Proven track record of journey performance analysis and optimisation
- Customer driven, keeping customer at the heart of all you do
- Knowledge of UK insurance products and market (desirable)
- Good understanding of FCA and GDPR requirements (desirable)
- Experience working within a start-up environment (desirable)
- Experience in editing WordPress websites (desirable)
You will:
You will play a key role in owning, shaping and delivering product enhancements and new digital products. Collaborating closely with engineering teams, designers, business stakeholders, and potentially external third parties to understand requirements and co-ordinate the delivery of enhancements and new solutions. You will continuously review the business needs, refine the delivery priorities, outline deliverables, and identify opportunities and risks.
You will be the key link between the product team and the technology team to ensure that the business requirements are clearly translated into technical requirements. You will also be responsible for ensuring that there is transparency on the progress of delivery and coordinating testing with the wider business as required.
How to apply:
Please email us at careers@pikl.com with your CV and a bit about yourself.
If you’re excited by the role and our values, but feel you don’t tick every box, we still encourage you to get in touch.
Early applications are encouraged.
Closing date: Ongoing.
Full job description
