Join Pikl
We’re an award-winning Insurtech on a mission to provide products which help enable the sharing economy. We’re often on the lookout for talented people to join us on our journey.
We believe when people have the confidence to share their assets, the world is a better place with more human connection and less waste. This opens a world of possibilities for the way we live, now and in the future.
That’s why Pikl was founded – to safely connect people, places and possessions where the possibilities can be found and reward can be shared.
Do you feel you have Pikl Potential? Current vacancies include:
Our values
Our values are born from our staff, with people at the centre of everything we do. We strive to create the best possible work environment with values that resonate both internally and with our customers.
Foremost, we’re a family at Pikl where we nurture, foster and grow so we all can find reward in Pikl’s success.
Anything’s possible
A strong sense of purpose and self-belief will help you and Pikl grow
Respectfulness
Putting yourself in others shoes goes a long way
Think big
Bringing creativity, solutions, positivity and saying ‘Yes’ is encouraged actively
Fearlessness
Finding courage, not feeling afraid to fail helps us create solutions for our customers
Community
There’s a real sense of belonging with lots of joy, excitement and a whole load of fun. We’re on a journey and we’re smiling throughout the ride
Trust
We create an environment to allow vulnerability-based trust, being open and allowing others to be open whilst being true to yourself
Our staff love us
We believe a positive and supportive workplace culture is the foundation for success.
I love being surrounded by likeminded people who are open to new ideas and have shared goals
Helen Brookes, Head of Pricing
Pikl is both forward-thinking and passionate about making a difference. It’s a great place to work
Rebecca Stevens, Senior Advice Centre Expert
At Pikl, I thrive in our innovation-driven, inclusive, and supportive community
Martin Page, Senior Software Developer
Current Vacancies
Senior Advice Centre Expert
Location: Norwich (On-site). Full-time (35 hours). Salary: 28-31k depending on experience. 25 days’ holiday (plus Bank Holidays).
About you:
Previous customer service experience within the insurance or other regulated industry and experience of training and developing team members. Excellent communication skills and attention to detail. Flexible and able to cope with rapid change. Strong team player that can also manage own time effectively.
You will:
From our Norwich office you will support the Advice Centre Manager in managing the team’s daily workload, resolving complaints, assisting with customer enquiries and everyday activities. You will also participate in training and developing other team members and managing the library of training content.
How to apply:
Please email us at careers@pikl.com with your CV and a bit about yourself.
If you’re excited by the role and our values, but feel you don’t tick every box, we still encourage you to get in touch.
Early applications are encouraged.
Closing date: Ongoing.
Advice Centre Expert
Location: Norwich (On-site). Full-time (35 hours) or part-time. Salary: 22-25k depending on experience (pro rata for part-time). 25 days’ holiday (plus Bank Holidays).
About you:
Previous experience of working in a customer facing role, excellent attention to detail, flexible and able to cope with rapid change.
You will:
Working from our Norwich office you will interact with our customers through several media channels to assist them with their insurance needs, manage whole life cycle of a policy, keep detailed records, training and support new members of the team.
How to apply:
Please email us at careers@pikl.com with your CV and a bit about yourself.
If you’re excited by the role and our values, but feel you don’t tick every box, we still encourage you to get in touch.
Early applications are encouraged.
Closing date: Ongoing.
Project Manager
Location: Norwich (Hybrid). Salary: 30-47k, depending on experience.
Following a successful 2023 at Pikl we are looking to expand our product and design team to support the planned growth during 2024. We are looking for a talented project manager to plan, schedule and manage technical projects directly related to the digital product roadmap and partner integrations.
You will lead on implementing project management processes and documentation across the business to clearly communicate plans and progress to the wider team.
Responsibilities include:
- Develop the digital product roadmap into detailed project management plan
- Work with the product team to outline the phases required to fully deliver new system capabilities
- Identify blockers in being able to progress developments and escalate to the product team
- Organise workshops and review meetings as required to ensure the development of new products remain on track
How to apply:
Email us at careers@pikl.com with an up-to-date CV and covering letter, or to arrange an informal chat. Early applications are encouraged.
Closing date: Ongoing.
